Home>Support>Content disappears

Content disappears

Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

When I switch to the PageBuilder editor and make a preview, the whole content disappears (text, photos, …). I just see a blank site and when I change back to the normal editor, the content is still gone. I tried to make a new Site with Pagebuilder by using Visual Editor and Text widgets … still blank. What do I do wrong?

I am using pagebuilder with the crux theme and woocommerce.

Thank u!

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 10 years, 6 months ago Andrew Misplon
    Hi, I Work Here

    Hi Daniela

    Doesn’t sound like this is happening, but to confirm, it’s not possible to edit Page Builder content outside of Page Builder.

    Please check:

    1. Are you running Page Builder 2.0.3?
    2. Test with all other plugins de-activated. Just leave Page Builder active and run a test.
    3. Test without the Preview button, just save and view page in a new tab. We have had on and off issues with the Preview button.
    4. Test with a default theme like Twenty Thirteen and see if the issue persists.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More