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Consultant site pack fails

Open 1 reply generaltechnical
7 years ago · Last reply by Alex S 7 years ago

Installing the site pack plugin for the site pack on a new WP install and it hangs at step…
13/44: Importing term undefined

Then I get this pop up…
Your session has expired. Please log in to continue where you left off.

When you go back to the front end, it half finished. The theme is in place, part of a footer widget, but the home page is no where to be seen….
Oops! That page can’t be found.
It looks like nothing was found at this location. Maybe try one of the links below?

Its installed on a sub site of mine which I used Showcase to start from.
www.kslgraphics.com/dcs

I’ll try a new, fresh site and new plugin download, but will leave this in place.

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  1. Alex S Staff 7 years, 3 months ago

    Hi Kevin,

    I’m sorry to hear about the issue you’re facing. Can you please clarify which hosting provider you’re using?
    Also, can you please attempt attempting the update again and when the error occurs (hopefully it doesn’t), could you please send me the contents of your console? Please refer to this guide on how to access your browser console.

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