This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Can’t get videos to play auto HD

Resolved 3 replies premiumthemetheme-focus
Lysa
11 years ago · Last reply by Andrew Misplon 11 years ago

Hi, A day ago I bought the premium version of your theme but sadly I can’t seem to get youtube videos to play automatically in HD. When I use Custom Embed Code my videos are not showing up anymore. I’m not sure if I’m maybe doing something wrong. Anyone knows how to fix this?
Thanks in advance!

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

3
  1. Andrew Misplon Staff 11 years, 9 months ago

    Hi Lysa. We had a really hard look at this bug last week and it seems this functionality has been stripped from the YouTube API. YouTube now selects the best / optimal video quality based on the users connection etc. Sorry we don’t have more for you here.

  2. Lysa 11 years, 9 months ago

    Ok, too bad! Thanks for the reply.

  3. Andrew Misplon Staff 11 years, 9 months ago

    Apologies for the loss of this feature. Thanks for your understanding.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread