Home>Support>Can’t get videos to play auto HD

Can’t get videos to play auto HD

By Lysa, 10 years ago. Last reply by Andrew Misplon, 10 years ago.

Hi, A day ago I bought the premium version of your theme but sadly I can’t seem to get youtube videos to play automatically in HD. When I use Custom Embed Code my videos are not showing up anymore. I’m not sure if I’m maybe doing something wrong. Anyone knows how to fix this?
Thanks in advance!

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  1. 10 years, 4 months ago Andrew Misplon
    Hi, I Work Here

    Hi Lysa. We had a really hard look at this bug last week and it seems this functionality has been stripped from the YouTube API. YouTube now selects the best / optimal video quality based on the users connection etc. Sorry we don’t have more for you here.

  2. 10 years, 4 months ago Lysa

    Ok, too bad! Thanks for the reply.

  3. 10 years, 4 months ago Andrew Misplon
    Hi, I Work Here

    Apologies for the loss of this feature. Thanks for your understanding.

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