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  1. Andrew Misplon Staff 11 years, 6 months ago

    Hi Genevieve

    Thanks for running Page Builder.

    Please run through a few steps here:

    1. Head to Plugins and ensure you have Page Builder by SiteOrigin installed.
    2. Head to Dashboard > Updates and ensure no updates are pending for anything.
    3. Temporarily de-activate all non-SiteOrigin plugins and re-check to see if the problem has resolved, if it has then run through the steps outlined here: https://siteorigin.com/troubleshooting/identifying-plugin-conflicts/
    4. Change over to a default WordPress theme like Twenty Fourteen and see if the issue persists.

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