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Cannot add Prebuilt Layout to Page Builder

8 years ago · Last reply by jackfeen 8 years ago

I have tried the usual uninstall of plugins as well as clearing my cache. Nothing I have tried worked. I want to download a prebuilt layout, and when I do, it goes through the process. When it is done though, the layout isn’t there. This is really frustrating and confusing. Someone please help me with my problem. Thanks!

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Replies

4
  1. Greg Priday Staff 8 years, 10 months ago

    Hi Jack

    Thanks for letting us know about this issue. It appears to be a temporary issue with our layouts server. I’ll try to get it back up and running properly ASAP.

  2. jackfeen 8 years, 10 months ago

    Thanks!

  3. Greg Priday Staff 8 years, 10 months ago

    Everything should be working again. Can you double check and let me know?

  4. jackfeen 8 years, 10 months ago

    My apologies for the delayed response. Everything is working just as it should. Thank you so much for resolving my issue.

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