This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

[Bug Report] Stray character added before shortcode.

Resolved 4 replies pluginplugin-page-builder
Satish Gandham
11 years ago · Last reply by Andrew Misplon 11 years ago

First of all thanks for this awesome plugin. I was able to rebuild our homepage in less than an hour.
We decided to officially support and recommend this plugin to our theme users @ http://SwiftThemes.Com

When adding a short code using a text widget, a stray character is added just before [.
I found that this stray character is ESCAPE CHARACTER, and is added when you are creating the slashed string for panel_data.

This happens only in safari, took me few hours to figure out what was going and why I was getting even spacing.

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

4
  1. Andrew Misplon Staff 11 years, 2 months ago

    Hi Satish

    Thanks for reaching out. We appreciate your feedback and support.

    Please find our developer documentation below in case you’re interested:

    https://siteorigin.com/docs/page-builder/
    https://siteorigin.com/docs/widgets-bundle/

    Both are in their early stages and will be expanded upon moving forward.

    Both projects are also on GitHub:

    Page Builder: https://github.com/wp-plugins/siteorigin-panels
    Widgets Bundle: https://github.com/siteorigin/so-widgets-bundle

    Thanks for this bug report. I’ll log it now.

  2. Andrew Misplon Staff 11 years, 2 months ago

    I ran through a test this morning using Safari, Page Builder and a Meta Slider shortcode in a Text widget. I’m unfortunately not able to re-create at this time. Could you please confirm the plugin you were testing with. Or if the shortcode originated from a theme, please let me know which one. If I still fail to re-create after that, I might ask you if you can test again on your side with all other plugins de-activated, to rule out a plugin conflict.

    Thanks :)

  3. Satish Gandham 11 years, 2 months ago

    Hi Andrew,
    I just checked again, I could not reproduce the problem.
    Might be my browser acting weird at that time.

    Thanks for the quick response and sorry for the false alarm.

    Will report with screenshots if this happens again.

    Cheers
    Satish Gandhan

  4. Andrew Misplon Staff 11 years, 2 months ago

    Super, really glad to hear it’s gone for now.

    For sure, let us know if you come across this again or anything else.

    If you’d prefer, it’s also possible to log issues directly on GitHub:
    https://github.com/siteorigin/siteorigin-panels/issues

    All the best.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread