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  1. Andrew Misplon Staff 5 years, 10 months ago

    Hi Siennableu

    Thanks for reaching out.

    You can try checking for JavaScript errors when the issue occurs and troubleshoot from there. Here is how https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis.

    Alternatively, try seeking a working baseline by temporarily deactivating all plugins not authored by SiteOrigin. In that state, does the issue resolve?

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