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Blank page on hero images

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Piccolino
7 years ago · Last reply by Alex S 7 years ago

Hi, I’m not sure what’s happening but when I go on my homepage through the back end and I go into a hero image to edit, I just see a blank page with a date on the top. The image is displayed on my website but I can’t see anything from the back end. Can you help please?

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  1. Alex S Staff 7 years, 7 months ago

    Hi Piccolino,

    The date outputting when you open a widget is a common sign that Wordfence, for whatever reason, has incorrectly flagged the request. To resolve this please navigate to WP AdminWordfenceTools and open the Live Traffic tab. Filter by Blocked by Firewall and search the request you just made, it’ll be associated with your user account and the parm will start with body: instance=%7B%22frames%22%3A%5B%7B%22content Click Whitelist param from Firewall.
    ​

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