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already purchased a licence but change email

Resolved 3 replies themetheme-vantage
11 years ago · Last reply by Andrew Misplon 11 years ago

Hi i had bought a few weeks ago a licence for vantage premium, but my e-mail have change and i can not retreive my order number.
What can i do?
Thanks for your help.

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Replies

3
  1. Andrew Misplon Staff 11 years, 5 months ago

    Hi akira6973

    Sorry to hear about this hassle. If you haven’t already done so please email us on [email protected] with your purchasing PayPal email address and we’ll send through your order number. You can also retrieve it using this form:

    https://siteorigin.com/orders/

    We’re working through a backlog at the moment but will be clearing emails shortly. Thanks for your patience.

  2. Diseño Web San Pedro de Alcantara 11 years, 11 days ago

    Hello ,

    As well a few months ago i buyed from the same wordpress installation where it says: Advantage Premium ( on Apparence etc … And now results that i need to use the code for the premium use .. and i cannot find anywhere the licence … Maybe someone can give me a hand. Best Regards

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