This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Admin and other pages go blank when activating Page Builder

Resolved 4 replies pluginplugin-page-builder
Eric
11 years ago · Last reply by Andrew Misplon 11 years ago

All of a sodden last night or today my Admin page and other pages went completely white, I have narrowed the issue down to this plugin that I use primarily for my pages layout. I deactivated all site plugins through my PHP file and then installed a new copy of a default template Twenty fourteen and then activated Page Builder by SiteOrigin and the site turned white.

URL: http://www.FremontWesleyan.com

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

4
  1. Andrew Misplon Staff 11 years, 2 months ago

    Hi Eric

    Sorry to hear about this.

    To confirm, you have Twenty Fourteen activated as your theme and only Page Builder activated under plugins, no other plugins. That configuration is turning the admin screen white. Please confirm that’s the setup/case.

    If it is, please check for PHP errors by setting debug to true in your wp-config.php file. That file can be found in your WordPress root.

  2. Andrew Misplon Staff 11 years, 2 months ago

    Please also check that you installed Page Builder 1.5.4. Thanks.

  3. Eric 11 years, 2 months ago

    Thanks for the help I ended up deleting the plugin and re-installing and now it works again. Something happened sometime with it but now it works :-)

  4. Andrew Misplon Staff 11 years, 2 months ago

    Thanks for hanging in there with us. Glad to hear that the problem is resolved.

    All the best.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread