Hi,
I’ve been trying to access custom CSS setting for our site (using the Vantage theme), but it does not auto-populate in my customizer. I tried installing the plugin, but my account does not have access to adding plugins. Then, I contacted my supervisor, and they said my account has the highest level of access and should be able to add plugins and access additional CSS, but neither me nor our other team members (all site admin) can. Our IT department said that maybe it’s because we are working on Mac/Safari and suggested we try a different browser, but Chrome did not work either. The IT manager can access Additional CSS, but none of our team can see the setting anywhere.
If anyone has any tips on how to fix this or suggestions on things I haven’t tried, it would be much appreciated!
Thanks!