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3 Plugins failed to update

Open 2 replies pluginplugin-siteorigin-csstechnical
douglaspoh
8 years ago · Last reply by douglaspoh 8 years ago

1) SiteOrigin CSS – An error occurred while updating SiteOrigin CSS: Could not copy file. so-css/lib/fontawesome/fonts/fontawesome-webfont.svg

2) SiteOrigin Widgets Bundle – Update Failed: Could not copy file. so-widgets-bundle/base/inc/lessc.inc.php

3) UpdraftPlus – Backup/Restore – Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

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2
  1. Alex S Staff 8 years, 4 months ago

    Hi Douglaspoh,

    Based on the three messages, it sounds like your website is either having a hard time communicating correctly with WordPress.org or there large overall permission issues with your directories.

    Please send an email to your hosting provider and ask if there are any known issues with connecting to remote websites (specifically WordPress.org) and if not, ask if they can check your plugin directories permissions to ensure they’re writeable.

    Please note that you’ll likely need to reinstall the three mentioned plugins as they’re broke during the failed update,

  2. douglaspoh 8 years, 4 months ago

    Hello Alex, appreciate your response. Will check with hosting provider. Thanks!

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