Home>Support>General

Plugin Suggestion?

By lagolfer09, 10 years ago. Last reply by Andrew Misplon, 10 years ago
Hi, Really impressed with the Vantage theme so I’d like to continue working with it. Just wondered whether you had any suggestions of a plugin that would compliement it – to try and achieve the same outcome as here http://www.hssskips.com/ I guess I’m after a plugin with interactive panels – that put the outcome into…

product description on hover

By Revathi Krishna, 10 years ago. Last reply by Andrew Misplon, 10 years ago
I am using Artificer theme. I need to display the product description of each products on mouseover when the mouse is placed on the respective products in the woocommerce shop page . Waiting for your reply.

Order number invalid on support

By Dave Matthews, 10 years ago. Last reply by Andrew Misplon, 10 years ago
Looks like I’m having a similar problem to someone else before: https://siteorigin.com/thread/license-key-not-working-on-support-site/ I just typed up a thread, it is more about a feature request, but didn’t want to post it in the free channels. Anyway, I visited the page to request the order number again, and it is in fact what got resent to…

The widget wp_wpti_Widget_Black_Studio_TinyMCE is not available.

By Kermit Woodall, 10 years ago. Last reply by Andrew Misplon, 10 years ago
This is a major problem for me – I built a dev site on my server, backed it up, restored it to the live server and everything except the Black Studio TinyMCE widgets are working. Unfortunately I used them on all pages multiple times. I get the MISSING WIDGET error and when clicked it shows…

space between menu and first row on page.

By Harold Lak, 10 years ago. Last reply by Andrew Misplon, 10 years ago
Hey Andrew! Thanks for your CSS editing warning. I am aware that this can give problems but it seems that my custom CSS refuses to override the main CSS. I have tried: and: Also: with and without “!important”, but nothing seems to affect my issue. If there are any further suggestions, I’d be happy to…

space between menu and first row on page.

By Harold Lak, 10 years ago. Last reply by Andrew Misplon, 10 years ago
Hey Andrew! Thanks for your CSS editing warning. I am aware that this can give problems but it seems that my custom CSS refuses to override the main CSS. I have tried: .panel-row-style { padding-top: 0} and: padding-top: 0; Also: .layout-full .panel-row-style.panel-row-style-wide-grey, .layout-full .panel-row-style.panel-row-style-full-width { margin: 0 -1000px; padding: 1px 1000px 1px 1000px !important; }…

I don’t see changes in website after updating pages.

By Ajay Basnet, 10 years ago. Last reply by Andrew Misplon, 10 years ago
hello sir, I have got a premium vantage theme. I have problems regarding updating my pages,widgets etc. after pages,widgets are publish or updated it is seen only on view page option while editing it but not on website even after i publish it.. changes on website are seen sometimes only but not immediately .. please…

I don’t see changes in website after updating pages.

By Ajay Basnet, 10 years ago. Last reply by Andrew Misplon, 10 years ago
hello sir, I have got a premium vantage theme. I have problems regarding updating my pages,widgets etc. after pages,widgets are publish or updated it is seen only on view page option while editing it but not on website even after i publish it.. changes on website are seen sometimes only but not immediately .. please…

Page content moves down when slider rolls to second image

By Denzil Searle, 10 years ago. Last reply by sflavor, 10 years ago
My site has a home page built using Page Builder. Load the page, and you will see that the content below the slider shifts downwards as soon as it rolls to the second image. Any ideas why it does that? The images are the same size and appear to be set up the same in…

Hero Image Does Not Scale

By robwfounder, 10 years ago. Last reply by robwfounder, 10 years ago
Using your Hero Widget and two issues: 1) the background image is zoomed in on desktop and is cropping the image (which is larger than the desktop viewport)…it should be scaling the image down to fit the browser 2) On mobile the image is not scaling at all I understand the concepts of images stretching…

theme

By tlotlo, 10 years ago. Last reply by Andrew Misplon, 10 years ago
Please provide an email where i can send my theme sample jpg

In mobile view some down arrows one on home where there is...

By Kathy, 10 years ago. Last reply by Andrew Misplon, 10 years ago
Hi – Mobile view was fine for awhile now it’s a mess. Arbitrary down arrows in mobile view, hard to move down in mobile view through menu and there’s this weird black menu icon that doesn’t belong there. Any help will really be appreciated! Thanks, Kathy URL: http://2ndchancenetwork.org

visual editor boke page

By fpweb, 10 years ago. Last reply by Andrew Misplon, 10 years ago
Hi! I have a problem, when I want use style like “text center” in visual editor, after update all content broke. After change on page edit I can run preview and all is ok. After publish or update page builder broke and site did not look good. I have install: Page Builder by SiteOrigin SiteOrigin…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More