I can no longer see my page builder option for both visual composer and siteOrigin page builder after an update to wordPress 4.9.6… No option to switch to page builder, and no option to select backend editor/ frontend editor
I get this errors
Uncaught ReferenceError: hide_shortcode_panel is not defined
at HTMLDocument. (smps-admin-script.js:11)
at i (load-scripts.php:2)
at Object.fireWith [as resolveWith] (load-scripts.php:2)
at Function.ready (load-scripts.php:2)
at HTMLDocument.K (load-scripts.php:2)
Uncaught TypeError: Cannot read property ‘bs_component_show_hide_button’ of undefined
at QTags.i.getButton (load-scripts.php:460)
at ToolsetCommon.BootstrapCssComponentsQuickTags.self.add_bootstrap_components_buttons (toolset-bs-component-buttons.js:108)
at toolset-bs-component-buttons.js:21
at d (toolset-event-manager.min.js:1)
at Object.j [as doAction] (toolset-event-manager.min.js:1)
at HTMLDivElement. (toolset-bs-component-events.js:213)
at Function.each (load-scripts.php:2)
at toolset-bs-component-events.js:209
at load-scripts.php:466
Failed to load resource: the server responded with a status of 403 (Forbidden)
Hi Anna
Thanks for posting your question.
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.