This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Windows Phone 8.1 video error

Open 1 reply theme theme-vantage

Doug Sacarto

10 years ago · Last reply by Support Assistants 10 years ago

Demos on siteorigin.com of both Vantage and Influence themes have videos and they do not play in Windows Phone 8.1 on Nokia phone.

URL: https://siteorigin.com/theme/influence

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

Support Assistants 10 years, 2 months ago
Hi Doug
Unfortunately we don’t have a Windows phone device to test this on. Which videos are you referring to? If it’s the background videos, then those don’t work on mobile phones. This is a limitation on all mobile devices.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread