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Windows Phone 8.1 video error

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Demos on siteorigin.com of both Vantage and Influence themes have videos and they do not play in Windows Phone 8.1 on Nokia phone.

URL: https://siteorigin.com/theme/influence

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  1. 9 years, 7 months ago Support Assistants

    Hi Doug

    Unfortunately we don’t have a Windows phone device to test this on. Which videos are you referring to? If it’s the background videos, then those don’t work on mobile phones. This is a limitation on all mobile devices.

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