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What’s the Upgrade Process?

By DanielEff, 9 years ago. Last reply by Daniel, 9 years ago.

Hi there,

I’ve built a test-site using the Vantage Free theme and have edited some of the themes files. (I know, this isn’t ideal, but it was never going to be a project that went live.)

I now want to upgrade to premium to take advantage of the responsive mobile menu.

If I upgrade, will it wipe out my theme file customizations, or will it just unlock new functions?

Or, does it act as an entirely new theme altogether?

Thanks,
Dan

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  1. 9 years, 7 months ago Daniel
    Hi, I Work Here

    Hi Dan,

    First of all I apologize for the delayed response.

    For you not to loose changes made, you are advised to use a child theme.

    Here is a guide to guide you on how to make one: http://codex.wordpress.org/Child_Themes

    NB: As a rule of thumb always make sure you have a complete backup of your site after every milestone you make :-)

    Now to upgrade..

    All of SiteOrigin’s premium themes are currently sold directly through the WordPress admin. Our upgrade or purchase procedure is as follows:

    1. Login to your self-hosted WordPress.org installation.

    2. If you don’t yet have one of our themes installed, head to Appearance > Themes > Add New and search for the theme you’re looking for, like Vantage for example. Install the free version available there.

    3. If you’re happy with the free version and would like to check the premium offering and upgrade, head to Appearance > Premium Upgrades.

    4. From that page you’ll have the opportunity to upgrade or enter your order code if you have one already. You’ll have the choice of paying from your PayPal account or using your credit card to pay via PayPal. If you live in a country where there are issues with this, drop us a mail on [email protected] and we’ll send through our alternative payment link.

    5. We operate on “pay what you want” model. Regardless of what you pay, the purchase is once off and you’ll receive updates for the lifetime of the theme as well as email support.

    6. Once you’ve upgraded please check your purchasing PayPal email address. Your order number will be emailed there, input your number and your upgrade from free to premium will commence. Please be sure to check your Spam folder if you don’t receive your order number. If you’re unable to access your PayPal email address please mail us at [email protected] and we’ll update your order and send through your order number manually.

    7. If you need to retrieve your order number in the future you can use this form: Page: Retrieve Your Theme Order Numbers. Your order number is also stored within WordPress under Settings > General if you have your SiteOrigin theme activated.

    Try that out

    Cheers

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