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Visual Editor mode button doesn’t reveal anything

Open 3 replies pluginplugin-siteorigin-css
tuqqer
10 years ago · Last reply by Andrew Misplon 10 years ago

I’ve just installed the SiteOrigin CSS editor and I’m now in Appearances: Custom CSS. But when I click on either of the Editor toolbar icons (Visual and Expanded), nothing happens. Everything remains blank.

I’ve taken a 6-second GIF here: http://gyazo.com/71246dca7f5fe24af951f2edc8642f0e

URL: http://gyazo.com/71246dca7f5fe24af951f2edc8642f0e

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Replies

3
  1. Andrew Misplon Staff 10 years, 7 months ago

    Hi Tuqqer

    Sorry to hear to hear about the hassle. Thanks for making a video, super nice touch. My guess would be that you’ve run into a JavaScript error. You could start by checking for a JS error:

    http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis

    That might reveal which plugin / element is causing the problem.

    The other route to take would be to test without any other plugins activated and see if there is a difference.

  2. tuqqer 10 years, 7 months ago

    Hi Andrew,

    Here's what the Console is showing:

  3. Andrew Misplon Staff 10 years, 7 months ago

    Thanks :) We unfortunately don’t currently support attachments via email. Perhaps you can upload the image somewhere and send a link.

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