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Update losses Premium Edition.

Resolved 2 replies themetheme-vantage
Grant Thompson
11 years ago · Last reply by Grant Thompson 11 years ago

Hi my website was a vantage premium site until recently. The code I had on my settings page has disappeared and now in theme settings there is a premium code field. Mine is empty and it says please refer to the email we have sent you. Unfortunately I have not received any emails and my site is just running Vantage free edition. Can anyone help? has I can not find any contact details for SiteOrigin.

URL: https://www.sugarrushconfectionary.co.uk

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2
  1. Greg Priday Staff 11 years, 7 days ago

    Hi Grant,

    Very sorry about the inconvenience. This was a bit of a mistake on our side. We sent out an email yesterday about order numbers going missing in Vantage 2.3. Did you receive this email? We would have sent it to the PayPal email you used when purchasing Vantage.

    You can also use this form to retrieve your order number – Page: Retrieve Your Theme Order Numbers

  2. Grant Thompson 11 years, 6 days ago

    Thank you very much for your help and quick reply.

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