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Unconfigured my web

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Norelys Belisario (Asistencia Virtual)
10 years ago · Last reply by Andrew Misplon 10 years ago

Hello!
Yesterday, I made this actualiacion plugins and today I find the surprise that unconfigures my website, specifically on pages where plugins me design this warning appears as a header and I repeat the background information of the first lines. And probe configurations to see if it solved but no.
How this problem is solved please? without having to disable the plugins …

URL: http://www.provirtualnex.com/servicio/

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Replies

4
  1. Andrew Misplon Staff 10 years, 5 months ago

    Hi Norelys

    Sorry to hear about the hassle. I’m, unfortunately, not sure what’s generating the text snippet in your site’s header. No data will be lost by de-activating plugins. I’ll send information below on how to run a plugin conflict test.

  2. Andrew Misplon Staff 10 years, 5 months ago

    Hi Norelys

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

  3. Norelys Belisario (Asistencia Virtual) 10 years, 5 months ago

    Thank you!

  4. Andrew Misplon Staff 10 years, 5 months ago

    For sure. Let us know how you come along.

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