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Theme update causing Page Builder conflict

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a to z phuket
10 years ago · Last reply by Magus 10 years ago

Hi I am using the CSSIgniter theme, Cousteau and the Page Builder plugin. When I tried to update to the new Cousteau theme release it caused mayhem to the site, causing widgets to end up in all the wrong places. I can only think this might be due to a conflict with Page Builder. Is it possible to deactivate Page Builder while I update the theme, and then reactivate it? And is it possible to copy the code of Page Builder content before deactivating, and then pasting it back in afterwards if there are problems? Thanks for your help, Atoz.

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  1. Magus Staff 10 years, 9 months ago

    Hi Atoz

    It is possible to deactivate pagebuilder when applying your theme update, when re-enabled it should just pick up the existing settings and positions of previous elements.

    Unfortunately it is not possible to copy the existing content.

    If you still have problems after updating the theme please leave the update in place and post back here so we can investigate.

    Thank You

    Magus

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