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The problem with editing and adding wodgetu in PB

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wojci3ch
11 years ago · Last reply by Andrew Misplon 11 years ago

Hi I just installed WP 3.9.1 on a server and Vantage 2.1.7 and page bilder not have any other plugins, and when I want to start editions in bilder I can not edit or add any widget? still show white page, please refresh the page to go back to the preview page bilder, in what may be the problem browser Chrome, IE the same checked

Regards

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Replies

8
  1. Andrew Misplon Staff 11 years, 8 months ago

    Hi wojci3ch

    Vantage is on 2.1.12 now, please try with that version and see if there is any difference. Please also ensure Page Builder is running the latest version.

    If you have access to your PayPal email address you can request your download link and order number here: https://siteorigin.com/orders/ – if required.

  2. wojci3ch 11 years, 8 months ago

    Not helped update to the latest version, any other ideas

  3. Andrew Misplon Staff 11 years, 8 months ago

    Please test with another theme to ensure it’s not theme related.

  4. Andrew Misplon Staff 11 years, 8 months ago

    Preferably one of the default WordPress themes.

  5. wojci3ch 11 years, 8 months ago

    Hi
    It can give the address of mail, send a web address, username and password and check yourself

  6. Andrew Misplon Staff 11 years, 8 months ago

    For sure, [email protected] is us. I’ll pick this up just a little later and let you know.

    • wojci3ch 11 years, 8 months ago

      message sent

  7. Andrew Misplon Staff 11 years, 8 months ago

    I can’t see any issue on my side, please see your home page and the two text blocks I added there that say: Demo.

    Can you perhaps clear your browser cache and re-test?

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