Home>Support>The logo disappeared from my site!

The logo disappeared from my site!

Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

Hello, today to enter my site (www.homedesigbrooklin.com.br) was out soon! I entered the settings of the theme and logo is there, but does not appear on the site.

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 11 years, 29 days ago Greg Priday
    Hi, I Work Here

    We’ll need to somehow get access to your installation to figure out what’s going on. Do you have a development URL we can take a look at?

  2. 11 years, 28 days ago Claudiano

    Forgive me but I do not have much knowledge of wordpress, how do I get a development URL?

  3. 11 years, 28 days ago Greg Priday
    Hi, I Work Here

    Never mind, I just double checked the URL I was entering and I’m able to access your site now.

    This is an issue that sometimes comes up with Photon, which is part of the Jetpack plugin. If you disable this component, your logo should reappear.

    I’ll also include a fix in the next update of Estate. We’ve fixed this in our other themes, but I haven’t applied to to Estate yet.

  4. 11 years, 28 days ago Claudiano

    Really that was it! Problem solved. Thank you.

  5. 11 years, 28 days ago Greg Priday
    Hi, I Work Here

    It’s a pleasure :)

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More