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Slider not Sliding but showing as static vertical row of images

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Angeliza
10 years ago · Last reply by Angeliza 10 years ago

Hi,

I have a slider on my shop page but it is not sliding. Instead the images are just sitting on top of each other down the page in a static display.

I tried adding a new slider but it just does the same thing.

Any ideas?

Cheers,
Angie

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Replies

5
  1. Greg Priday Staff 10 years, 2 months ago

    Hi Angeliza

    Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.

  2. Angeliza Private 10 years, 2 months ago

    This is a private message.

  3. Greg Priday Staff 10 years, 2 months ago

    Hi Angeliza

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  4. Angeliza 10 years, 2 months ago

    Hi Greg,

    Ok I’ll give it a try. Sounds a bit scary lol – disabling plugins and switching themes! See how we go.

    Angie

    Sent from Windows Mail

  5. Angeliza 10 years, 2 months ago

    Hi Greg,
    I disabled all the plugins – site origin widgets disappeared of course.
    Activated just the site origin plugins Page builder and widgets bundle – still having the same issue.
    Post loop widget in my primary side bar and slider on my shop page are just static vertical rows of images.
    I have Tesseract theme and can’t find threads where others are having the same issue so I don’t think it would be the theme…
    What else can I try?
    Angie

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