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Site is down after installing Page Builder

By Ali Hashemifar, 9 years ago. Last reply by Greg Priday, 9 years ago.

I just installed the page builder and after I edited the text in the headline, the whole website went down and not working at all. I cannot even log in to my wordpress admin through mywebsite/wp-admin

URL: http://www.haitch.co.nz/

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  1. 9 years, 6 months ago Greg Priday
    Hi, I Work Here

    Hi Ali Hashemifar

    Very sorry to hear about that. If this is a Page Builder related issue, then you should be able to log in to your sites FTP, navigate to the wp-content/plugins/ folder and delete siteorigin-panels. This will bring your site back to life.

    If possible, could you also try get the error message from your PHP error log so we can see exactly what was causing this problem.

  2. 9 years, 6 months ago Greg Priday
    Hi, I Work Here

    I just checked and see your site is online. Did you manage to fix the issue?

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