I’m using Vantage Premium, ver. 2.33 with Page Builder, ver. 2.1. I’m getting space between all rows, even with the “No Bottom Margin” enabled and the “Bottom Margin” set to 0px. I’ve tried some of the Custom CSS suggested in other threads, but I don’t see any change.
Can you help?
P.S. This will not accept my Vantage Premium order number (78P76175JC8756931). States “This isn’t a valid order number. Please double check your order email or remove this for standard free support.”
Hi Rmitche2
You can change this with some custom CSS. If you navigate to Appearance > Custom CSS, you’ll get our custom CSS editor. Just add the following code.
#main { padding: 0px !important; }Let me know if that removes the spaces.
Sorry about these issues, the service we use to handle our orders is having some issues which is preventing our servers from validating order numbers. The issue has been coming and going for the last few hours and we’re working with the company that processes our order numbers to have everything fixed soon
Did you manage to upgrade to Vantage Premium? If not, please refer to the manual installation instructions in your order confirmation email. If you encounter any issue while at this email us on [email protected].
Thank you
I was able to install the premium version without any problems. At least, it acted like it did.
I’v added that code in the custom css before (as this has been advised in other threads) but it had no effect before today. I did update the theme this morning. It’s still not working on widgets stacked within a row in Page Builder. Updating the theme has created a whole new set of problems however. Specifically, the page content area, which was 1050 px wide (the header and footer were 1080 px) has now gone to random widths, some pages extending beyond 1080. This is a major issue. Should I start a new thread for this?
Hi Rmitche2
We encourage opening a new thread for each question. This helps us ensure we keep track of each issue individually and ensure all our customer queries have been looked at as required.
About the space in between rows, try this
.panel-row-style { padding: 0px 0px !important; }If it does not work out for you kindly create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:
[email protected]
Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.
Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.