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Questions about Premium

By Tim_S, 8 years ago. Last reply by Alex S, 8 years ago.
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Hi,

I was just about to order Premium when i noticed, that the 30 Bucks is not just a one-off payment but in fact a yearly subscription.

So before i do go ahead i have a few questions:

1. It states, that it is a yearly fee unless cancelled, which implies a minimum contract term of one year. Could you please confirm this.

2. Can I cancel right up to the renewal date or must i cancel a certain time in advance of this?

3. Basically i only want premium for Site Attribution removal and for changing fonts. What exactly would happen to these premium features if i were to cancel? Would the fonts automatically revert and would the Site Attribution be reinstated or not?

(I did look through the forum for posts on this topic – the user raharjoandrew posted about one month ago asking pretty much the same question, but your answer was not exactly clear and a little open to interpretation.)

Thanks

Tim

P.S Could you let me know how to remove the search button from both the regular and mobile navigation as i won’t be needing this.

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  1. 8 years, 9 months ago Alex S
    Hi, I Work Here

    Hi Tim,

    Thank you for your interest in SiteOrigin Premium! :)

    1. The length of the subscription is 1 year, yes.

    2. The only requirement is that you cancel before your subscription renews.

    3. Once your SiteOrigin Premium subscription has lapsed, nothing will change. You will not lose access to the functionality you had and you will not receive any further SiteOrigin Premium updates (or premium support) until you reactivate the subscription.

    Regarding your PS. Could you clarify what theme you’re using? Most of our themes will have a setting that will disable this in the customizer. For example, in Vantage you would navigate to WP AdminAppearanceCustomize, and then Theme SettingsNavigation, then disable the Search in Menu setting.

  2. 8 years, 9 months ago Tim_S

    Thanks for your answers – that covered all my points.
    The theme i am using is indeed Vantage. Will purchase premium just before we go online.

    btw. great theme!

  3. 8 years, 9 months ago Alex S
    Hi, I Work Here

    Hi Tim,

    Thank you for the kind words! :) I was able to help. Let me know if anything comes up and I’ll be more than happy to lend a hand.

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