This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

problem in purchasing

Resolved 2 replies themetheme-focus
10 years ago · Last reply by Andrew Misplon 10 years ago

Hi i just bought the theme focus but i got a problem, i did the payment but i got this message:
Sorry, we couldn’t find the order you searched for. Please verify the order number and email are correct. If you just placed the order, please check back in a few minutes or look in your inbox for an email containing a direct link.
I just checked the mail but i didn’t recive the order number.

URL: https://siteorigin.fetchapp.com/orders?not_found=true

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

2
  1. Andrew Misplon Staff 10 years, 11 months ago

    Hi ale

    Apologies for the delay. I’ll look into this now and report back.

  2. Andrew Misplon Private 10 years, 11 months ago

    This is a private message.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread