This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

problem in purchasing

Resolved 2 replies themetheme-focus
ale
11 years ago · Last reply by Andrew Misplon 11 years ago

Hi i just bought the theme focus but i got a problem, i did the payment but i got this message:
Sorry, we couldn’t find the order you searched for. Please verify the order number and email are correct. If you just placed the order, please check back in a few minutes or look in your inbox for an email containing a direct link.
I just checked the mail but i didn’t recive the order number.

URL: https://siteorigin.fetchapp.com/orders?not_found=true

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

2
  1. Andrew Misplon Staff 11 years, 1 month ago

    Hi ale

    Apologies for the delay. I’ll look into this now and report back.

  2. Andrew Misplon Private 11 years, 1 month ago

    This is a private message.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread