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Pressing ‘Select Images’ on the Clearly Theme Settings page does nothing

Resolved 7 replies themetheme-clearly
Sheldonc
11 years ago · Last reply by Neilcpt 10 years ago

After installing the Clearly theme, I wanted to update the slider to the page displayed (default images are a plane and tree). Going to the Clearly Theme Settings page and clicking on ‘Select Images’ does nothing. I have deactivated all of the plugins installed (I only have 4 at the time, including Origins Page Builder) and this does not help. I noticed an earlier thread with no resolution, just your suggestion about checking plugin conflicts.

I am currently running WP v4.1

Thanks.

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Replies

7
  1. Andrew Misplon Staff 11 years, 1 month ago

    Hi Sheldonc

    Sorry to hear about the hassle. Select Images seems to be working in my demo with the latest version of WordPress. Perhaps try switching to Google Chrome if you aren’t already using that and re-test.

  2. wbryan09 10 years, 8 months ago

    I have the same results, nothing happens when I choose ‘Select Images’. I am running WP4.2.2. Same results with all other plugin’s uninstalled. My JavaScript, Flash, etc are all up to date. I love the look of the theme, but need help in order to continue with the theme. Thanks!

  3. eel1982 10 years, 6 months ago

    I have the same problem now, with the latest WP on a new install, with only 4 plugins.

    • Andrew Misplon Staff 10 years, 6 months ago

      Hi Eel1982

      Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

      [email protected]

      Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.

      Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

  4. Neilcpt 10 years, 5 months ago

    Just trying to work with Clearly and I have the same problem with the Nivo slider and the title logo will not display.
    Any headway on resolution ?

    Thanks
    Neil

    • Andrew Misplon Staff 10 years, 5 months ago

      Hi Neil

      Unfortunately not at this stage. Sorry I don’t have better news.

  5. Neilcpt 10 years, 5 months ago

    Thanks for the prompt response Andrew.
    That’s unfortunate.

    All the Best
    Neil

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