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Pre-sales question about monthly subscription

Open 2 replies generalpre-sales
beachguy
8 years ago · Last reply by Andrew Misplon 8 years ago

Hello, if I purchase your monthly Premium subscription option but decide to cancel at some point, does this mean I lose all the functionality of the Premium features?

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  1. beachguy 8 years, 3 months ago

    I re-read your Premium page and think I found the answer to my question: it looks like if a subscription is cancelled the user does not get any more updates or support, but the actual theme(s) and plugin add-ons that were installed can continue to be used.

  2. Andrew Misplon Staff 8 years, 3 months ago

    So sorry for the delay here. You’re welcome to email us anytime for pre-sale questions on [email protected].

    Thanks for diving in a bit deeper to the sales page text. Quite correct, the plugin remains functional after the subscription expires but updates and support would no longer continue.

    For any follow-ups, please, feel free to drop us an email for a quicker reply. Thanks for your interest :)

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