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Post Carousel ‘Build Post Query’ button not working

By Tj Santillo, 10 years ago. Last reply by Tj Santillo, 10 years ago.
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When I click on the ‘build post query button’ nothing happens.

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  1. 10 years, 4 months ago Greg Priday
    Hi, I Work Here

    Hi Tj,

    Can you check if you’re getting any Javascript errors before or after clicking the button?

    http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis

    This might be a plugin conflict. Can you try temporarily disabling all non-SiteOrigin plugins and see if that fixes things?

  2. 10 years, 4 months ago Tj Santillo

    I can’t tell if I am getting errors in Chrome but if I am checking correctly In Firefox i am getting:

    TypeError: t.getScrollerElement is not a function meta-box.min… :1

    I also disabled all other plugins and it didn’t change my issue.

  3. 10 years, 4 months ago Greg Priday
    Hi, I Work Here

    If you wouldn’t mind me taking a look, you can create a temporary admin account using the email [email protected].

  4. 10 years, 4 months ago Tj Santillo

    ok i sent the info over

  5. 10 years, 4 months ago Tj Santillo

    Did you get the login info?

  6. 10 years, 4 months ago Tj Santillo

    Have you been able to look into this at all?

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