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Post Carousel ‘Build Post Query’ button not working

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Tj Santillo
11 years ago · Last reply by Tj Santillo 10 years ago

When I click on the ‘build post query button’ nothing happens.

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Replies

6
  1. Greg Priday Staff 11 years, 22 hours ago

    Hi Tj,

    Can you check if you’re getting any Javascript errors before or after clicking the button?

    http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis

    This might be a plugin conflict. Can you try temporarily disabling all non-SiteOrigin plugins and see if that fixes things?

  2. Tj Santillo 11 years, 20 hours ago

    I can’t tell if I am getting errors in Chrome but if I am checking correctly In Firefox i am getting:

    TypeError: t.getScrollerElement is not a function meta-box.min… :1

    I also disabled all other plugins and it didn’t change my issue.

  3. Greg Priday Staff 11 years, 20 hours ago

    If you wouldn’t mind me taking a look, you can create a temporary admin account using the email [email protected].

  4. Tj Santillo 11 years, 20 hours ago

    ok i sent the info over

  5. Tj Santillo 11 years, 10 hours ago

    Did you get the login info?

  6. Tj Santillo 10 years, 11 months ago

    Have you been able to look into this at all?

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