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paypal payment confirmed – no order sent or can be found

By zigzagpollywag, 10 years ago. Last reply by Andrew Misplon, 10 years ago.
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Bought premium about an hour ago -I have sent full details of transaction from paypal page to your support site email.
please help .

regards

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  1. 10 years, 7 months ago Andrew Misplon
    Hi, I Work Here

    Hi zigzagpollywag

    Apologies for the hassle. Please email us on [email protected], we’ll pick this up ASAP.

    Thanks

  2. 10 years, 7 months ago zigzagpollywag

    Yes,. I did yesterday :(

  3. 10 years, 7 months ago zigzagpollywag

    No response from your company still – I have opened a complaint via Paypal .

  4. 10 years, 7 months ago Andrew Misplon
    Hi, I Work Here

    So sorry for the hassle. All forum threads and emails where cleared once yesterday but there was definitely a delay today and that’s completely our fault. I’ve mailed everything through now. Please grab that mail and let me know how you’d like to proceed. Sincere apologies for the hassle this has caused you.

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