This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

paypal payment confirmed – no order sent or can be found

Open 4 replies general
zigzagpollywag
11 years ago · Last reply by Andrew Misplon 11 years ago

Bought premium about an hour ago -I have sent full details of transaction from paypal page to your support site email.
please help .

regards

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

4
  1. Andrew Misplon Staff 11 years, 3 months ago

    Hi zigzagpollywag

    Apologies for the hassle. Please email us on [email protected], we’ll pick this up ASAP.

    Thanks

  2. zigzagpollywag 11 years, 3 months ago

    Yes,. I did yesterday :(

  3. zigzagpollywag 11 years, 2 months ago

    No response from your company still – I have opened a complaint via Paypal .

  4. Andrew Misplon Staff 11 years, 2 months ago

    So sorry for the hassle. All forum threads and emails where cleared once yesterday but there was definitely a delay today and that’s completely our fault. I’ve mailed everything through now. Please grab that mail and let me know how you’d like to proceed. Sincere apologies for the hassle this has caused you.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread