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Paying for Pitch Premium

Resolved 3 replies general
11 years ago · Last reply by Andrew Misplon 11 years ago

I’m trying to buy pitch premium but I’m not able to because the price says $0.00 and I get an error message that says please enter a value greater than 0. Also, on the upgrade page, it says it’s $15 in one place and $14 on the button.

http://everylibrary.org/wp-content/uploads/2014/10/Screen-Shot-2014-10-07-at-8.55.11-PM.png

http://everylibrary.org/wp-content/uploads/2014/10/Screen-Shot-2014-10-07-at-8.55.39-PM.png

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Replies

3
  1. Andrew Misplon Staff 11 years, 4 months ago

    Hi pcsweeney

    Sorry to hear about this challenge.

    Here is an alternative checkout link you can use: https://gumroad.com/l/aSmm. Please allow 24hrs for your order to be processed using this method.

    Hope that helps.

  2. pcsweeney 11 years, 4 months ago

    So, I paid and this is a download. Apparently, I just need a code.

    “After you pay for Pitch Premium, we’ll email you a download link and an order number to your PayPal email address. Use this form if you don’t receive your order number in the next 15 minutes. Be sure to check your spam folder.”

    Can I just get that? Or is that what I’m waiting 24hrs for?

  3. Andrew Misplon Staff 11 years, 4 months ago

    This process is unfortunately only automated via PayPal and the built in theme purchase page. I’ve sent your order number through now.

    All the best.

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