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PageBuilder will not load so I can edit – no plugin conflicts

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Hi there, I am working on a site for a client that uses the Divi theme on WP 4.2.2 All updates are current, and I went through the process to make sure that no plug ins are conflicting with Page Builder. When I go to edit with PageBuilder, I cannot edit. There is a blue loading animation that endlessly loads. I also have checked to make sure that JavaScript is functioning properly and have tried to edit in all three of my browsers (Chrome, Firefox and IE) with no luck. The same behavior occurs in all browsers.

I am stumped as to where to go from here. I thought about just recreating their home page without PageBuilder, but it seems that with the Divi theme the only way to have a full width page (with no sidebar widgets) is to use the Page Builder – which I find frustrating (unless I’m missing something).

He really likes the Divi theme and he really likes PageBuilder, so if we could solve this problem it would be great. Please let me know what other information I can provide, happy to try anything to get this solved! Thank you so much.

URL: http://witches.chris-mohr.com/

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  1. 10 years, 2 months ago Rose Panofsky

    A screen shot: http://i60.tinypic.com/11c8h36.jpg

  2. 10 years, 2 months ago Greg Priday
    Hi, I Work Here

    Hi Rose

    From the looks of things, you aren’t using our SiteOrigin Page Builder plugin. It looks like you’re using the Divi Builder. The best place to get help on this would be the Elegant Theme’s support page.

    https://www.elegantthemes.com/forum/

  3. 10 years, 2 months ago Rose Panofsky

    Oh okay – sorry about that. Ha ha! I feel silly!

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