Hi.
I have a big problem.
I have installed PageBuilder in my page (Vantage Theme installed), ever works great, but since a days, pagebulider not work.
When I press Edit Page, I’m redirected to page not found. :(
When I desactive pagebuilder, I can edit the page but without pagebuilder menu. (basic edit) :/
When I reactive pagebuilder, newly I’m redirected to page not foud. :(
It is as if the plugin could not access edit page.
The page is watched fine, but I can’t edit pages with pagebuilder activated.
I activated/desactivated all my plugins. The error is only with pagebuilder.
I had installed pagebuilder 2.04, 2.07, 2.0, 2.1, 2.1.2, ever I have a same problem.
Which is the problem? I need help please, thanks :D
Hi Diego Rodriguez
Would you mind telling me what versions of WordPress and Vantage Theme you are currently using.
Thanks
Magus
Hi Magus:
I’m using
– Theme Vantage Versión: 1.4.2
– WordPress 4.2.2
I trayed unistalled the plugin, recovery wordpress to previus version, but it dosen’t work :(
Hi Diego Rodriguez
Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:
[email protected]
Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.
Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.
Thanks
Magus
This is a private message.
Thanks Magus.
I sent email with user and pass
This is a private message.
This is a private message.
This is a private message.
This is a private message.
Hi Diego
Definitely something New. Greg is on the case, so hopefully we should have some news soon.
One question, have you made any alterations to the main Vantage theme files or WordPress Core files?
Thanks
Magus
This is a private message.
Hi Diego
That is certainly possible. The only cause that we could think of was hosting related. Rather than recreate would it be possible to contact your host and get them to roll back the site content and database to an earlier time from existing backups? This should then save you having to reinstall from scratch.
Magus