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PageBuilder edit not found

Open 12 replies themetheme-vantage
Diego Rodriguez
10 years ago · Last reply by Magus 10 years ago

Hi.
I have a big problem.
I have installed PageBuilder in my page (Vantage Theme installed), ever works great, but since a days, pagebulider not work.

When I press Edit Page, I’m redirected to page not found. :(
When I desactive pagebuilder, I can edit the page but without pagebuilder menu. (basic edit) :/
When I reactive pagebuilder, newly I’m redirected to page not foud. :(

It is as if the plugin could not access edit page.

The page is watched fine, but I can’t edit pages with pagebuilder activated.
I activated/desactivated all my plugins. The error is only with pagebuilder.
I had installed pagebuilder 2.04, 2.07, 2.0, 2.1, 2.1.2, ever I have a same problem.

Which is the problem? I need help please, thanks :D

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Replies

12
  1. Magus Staff 10 years, 9 months ago

    Hi Diego Rodriguez

    Would you mind telling me what versions of WordPress and Vantage Theme you are currently using.

    Thanks

    Magus

  2. Diego Rodriguez 10 years, 9 months ago

    Hi Magus:

    I’m using
    – Theme Vantage Versión: 1.4.2
    – WordPress 4.2.2

    I trayed unistalled the plugin, recovery wordpress to previus version, but it dosen’t work :(

  3. Magus Staff 10 years, 9 months ago

    Hi Diego Rodriguez

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    [email protected]

    Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

    Thanks

    Magus

  4. WordPress Private 10 years, 9 months ago

    This is a private message.

  5. Diego Rodriguez 10 years, 9 months ago

    Thanks Magus.
    I sent email with user and pass

  6. Magus Private Staff 10 years, 9 months ago

    This is a private message.

  7. Diego Rodríguez Bustos Private 10 years, 9 months ago

    This is a private message.

  8. Magus Private Staff 10 years, 9 months ago

    This is a private message.

  9. Diego Rodriguez Private 10 years, 9 months ago

    This is a private message.

  10. Magus Staff 10 years, 9 months ago

    Hi Diego

    Definitely something New. Greg is on the case, so hopefully we should have some news soon.

    One question, have you made any alterations to the main Vantage theme files or WordPress Core files?

    Thanks

    Magus

  11. Diego Rodriguez Private 10 years, 9 months ago

    This is a private message.

  12. Magus Staff 10 years, 9 months ago

    Hi Diego

    That is certainly possible. The only cause that we could think of was hosting related. Rather than recreate would it be possible to contact your host and get them to roll back the site content and database to an earlier time from existing backups? This should then save you having to reinstall from scratch.

    Magus

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