Home>Support>Page builder update 1.5.4 problem with plugin “visualizer” Vantage premium

Page builder update 1.5.4 problem with plugin “visualizer” Vantage premium

By Harald Greiner, 9 years ago. Last reply by Paul Page, 9 years ago.

After update to pb 1.5.4 my absolute nessesary plugin “visualizer” (charts) shows nothing.
I use the charts on my landing site https://anlageradar.de (=Homepage in vantage premium)
Before the update the charts were running – but only for the homepage, NOT for other sites builded by pb.
(here is a site, not builded with pb – the charts are working https://anlageradar.de/top-artikel/wachstum/wachstum-tacho/)
The problem is not unknown.
May a solution could be this??? Is for avia, not for pb!
(http://www.kriesi.at/support/topic/fix-for-visualizer-issue-cause-page-builder-problems/)
“The problem is that Visualizer is loading the WP media-editor.js file before the theme does,
this makes the “wp” object unavailable for avia-media.js.”
Once again: the visualizer-tool is absolute nessesary for me.
I’ve tried 5 other chart-plugins with no solution for me.
Thanks in advance
Harald

URL: https://anlageradar.de

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  1. 9 years, 9 months ago Andrew Misplon
    Hi, I Work Here

    Hi Harald

    Sorry to hear about this problem.

    One option would be to delete Page Builder and roll back to 1.5.3: https://wordpress.org/plugins/siteorigin-panels/developers/, 1.5.3 is available at the link I just posted.

    We’re launching Page Builder 2.0 a little later this month. The changes are sweeping. Right now the development team is super busy getting it out the door. If you have a development site you could test with 2.0 beta which is available at the above link. Otherwise I’d suggest rolling back to 1.5.3 and waiting for 2.0 to come out and re-testing then. The re-write has been so extensive there is good chance this could be resolved.

    If you’d like me to test in 2.0, please run a Tools > Export of your site and email me on [email protected] and I’ll take a look ASAP. Thanks.

  2. 9 years, 9 months ago Harald Greiner

    Hi Andrew,

    good idea – but at the link is only 1.5.1 and not 1.5.3.

    Could you pls send me a maill attachment with 1.5.3?

    Thanks

    Harald

  3. 9 years, 9 months ago Andrew Misplon
    Hi, I Work Here

    * Thread moved to email.

  4. 9 years, 1 month ago Paul Page

    Hi all, this issue is persisting. Please could we reopen this request or request that I be contacted on [email protected]. We are still having this issue with Page Builder ad Visualizer.

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