This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Page builder update 1.5.4 problem with plugin “visualizer” Vantage premium

Resolved 4 replies general
Harald Greiner
11 years ago · Last reply by Paul Page 10 years ago

After update to pb 1.5.4 my absolute nessesary plugin “visualizer” (charts) shows nothing.
I use the charts on my landing site https://anlageradar.de (=Homepage in vantage premium)
Before the update the charts were running – but only for the homepage, NOT for other sites builded by pb.
(here is a site, not builded with pb – the charts are working https://anlageradar.de/top-artikel/wachstum/wachstum-tacho/)
The problem is not unknown.
May a solution could be this??? Is for avia, not for pb!
(http://www.kriesi.at/support/topic/fix-for-visualizer-issue-cause-page-builder-problems/)
“The problem is that Visualizer is loading the WP media-editor.js file before the theme does,
this makes the “wp” object unavailable for avia-media.js.”
Once again: the visualizer-tool is absolute nessesary for me.
I’ve tried 5 other chart-plugins with no solution for me.
Thanks in advance
Harald

URL: https://anlageradar.de

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

4
  1. Andrew Misplon Staff 11 years, 2 months ago

    Hi Harald

    Sorry to hear about this problem.

    One option would be to delete Page Builder and roll back to 1.5.3: https://wordpress.org/plugins/siteorigin-panels/developers/, 1.5.3 is available at the link I just posted.

    We’re launching Page Builder 2.0 a little later this month. The changes are sweeping. Right now the development team is super busy getting it out the door. If you have a development site you could test with 2.0 beta which is available at the above link. Otherwise I’d suggest rolling back to 1.5.3 and waiting for 2.0 to come out and re-testing then. The re-write has been so extensive there is good chance this could be resolved.

    If you’d like me to test in 2.0, please run a Tools > Export of your site and email me on [email protected] and I’ll take a look ASAP. Thanks.

  2. Harald Greiner 11 years, 2 months ago

    Hi Andrew,

    good idea – but at the link is only 1.5.1 and not 1.5.3.

    Could you pls send me a maill attachment with 1.5.3?

    Thanks

    Harald

  3. Andrew Misplon Staff 11 years, 2 months ago

    * Thread moved to email.

  4. Paul Page 10 years, 5 months ago

    Hi all, this issue is persisting. Please could we reopen this request or request that I be contacted on [email protected]. We are still having this issue with Page Builder ad Visualizer.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread