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Page builder disappears on load

Open 13 replies pluginplugin-page-builder
11 years ago · Last reply by Rigby Daniel 11 years ago

I have two plugins activated that cause this. By itself, Page Builder loads fine. I see the editor, rows, cells etc. When I also have Advanced Custom Fields activated, the editor is briefly there while the page is loading, then disappears when it has finished. What I see is pretty much this:

Permalink: http://site…/ View Page
Word count: 500

The editor is missing inside there. I can enable it one of two ways but neither is a permanent solution. 1. Inspect the editor and take off “display:none” on the div, or 2. use the screen options and toggle the editor off then on again. Not sure who the culprit is, Page Builder or Advanced Custom Fields.

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Replies

13
  1. Paul Warren 11 years, 5 months ago

    It looks like ACF is indeed the issue.

    var i = e("#wp-content-wrap").exists() ,
                    a = e("#wp-acf_settings-wrap").exists();
                mode = "tmce", a && e("#wp-acf_settings-wrap").hasClass("html-active") && (mode = "html"), setTimeout(function() {
                    a && "html" == mode && e("#acf_settings-tmce").trigger("click")
                }, 1), setTimeout(function() {
                    a && "html" == mode && e("#acf_settings-html").trigger("click"), i && t.set({
                        $el: e("#wp-content-wrap")
                    }).add_events()
                }, 11);

    is what causes the editor to disappear. I’m going to post this on their support forums.

    • Greg Gossler 11 years, 4 months ago

      Paul – were you ever able to get and ETA on a fix or find a workaround?

  2. Greg Priday Staff 11 years, 5 months ago

    Thanks for letting us know about this Paul. I’ll activate ACF on my side and see if there’s a fix.

  3. CLS Media Music 11 years, 4 months ago

    i have the same problem

  4. OneMist8k 11 years, 4 months ago

    I also have the problem of the disappearing editor. It flashes momentarily, like for a second, then the PageBuilder page overlays it.

    About the site:
    I am NOT using custom fields
    Using PageBuilder version 1.5.3
    Only one other plug-in used: MetaSlider by Matcha Labs, version 3.0.1

  5. OneMist8k 11 years, 4 months ago

    Never mind… I just found the way to toggle to the editor is in the upper right of the Pagebuilder form, “Switch to Editor” link in tiny type.

    Disregard my last post.

  6. lamama 11 years, 4 months ago

    Hi,

    I am also using ACF and having the same problem as Paul. Both the page builder and the custom fields are necessary to the users of the site. Any solutions without having to get rid of one??

    Thanks!

  7. davidzack 11 years, 4 months ago

    I’ve got the same issue. Has anybody figured this out yet?

    Thanks.

  8. Greg Gossler 11 years, 4 months ago

    Yep – same issue – tried above – cleared cache – multiple browsers – multiple computers – HELP!

    It would be appreciated…

  9. davidzack 11 years, 4 months ago

    Thanks. I saw that thread. It doesn’t appear to contain a solution, though.

  10. Greg Gossler 11 years, 4 months ago

    I was able to go to my dev site – deactivate Advanced Custom Fields – and the page builder was able to load. Unfortunately this is not a fix as much of the site content is contained in ACF.

    Any ideas?

  11. Rigby Daniel 11 years, 3 months ago

    No fix ideas, however I am currently working around this error by deactivating the ACF plugin before editing a page. Even though the plugin does not show as being deactivated it allows for a page edit until the page update.

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