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Page Builder – can’t save edits and old pages appear

By Philip Cross, 10 years ago. Last reply by Andrew Misplon, 9 years ago.
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On the site I am responsible for I am using WordPress 4, Page Builder 1.5.3 and Parabola. When PB is active I am not able to save page edits. Have tried disabling each on of my other Plugins, one at a time and then all my plugins with no effect. As PB controls some nice page formats (which disappear when PB is disabled) I had the bright idea of keeping PB active unless I was doing any page edits. However this causes problems as PB replaces page text with earlier versions of the text!.
Anyone got any bright ideas as to how to fix this?
Philip

URL: http://www.allsaintsearlsbarton.org.uk/

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  1. 10 years, 9 months ago Andrew Misplon
    Hi, I Work Here

    Hi Philip

    Any change when you test with a default theme like Twenty Fourteen?

    When you say page edits aren’t saving is that in regular pages via the Visual/Text tabs with non-Page Builder content AND also when you edit layouts with Page Builder and try save that content?

  2. 10 years, 9 months ago Philip Cross

    Andrew – When Page Builder is active I can’t save any changes whichever way I try. The other issue I am most concerned about is when I have PB active old versions of pages are shown not the latest versions I created with PB disabled.

    Have not tried to fiddle with themes yet.

    Philip

  3. 10 years, 9 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for the feedback. Please try temporarily switching over to a default WordPress theme like Twenty Fourteen and re-test the problem. Having tested with plugins de-activated this is the next test that needs to be done.

  4. 10 years, 9 months ago nycincognito5

    Edits aren’t being accepted on my end either and the CC company can’t attach the “pay now” link to it either. — Sentence removed due to abuse –. I have activated and reactivated the theme and nothing. It was working fine until Friday. I suggest you talk to your tech people and take responsibility for the situation because the problem is on your end.

    • 10 years, 9 months ago Andrew Misplon
      Hi, I Work Here

      Hi nycincognito5

      Please open a new support thread and we’ll help out as soon as possible.

      https://siteorigin.com/new-thread/

      We appreciate that challenges like this can be frustrating. That said, please refrain from swearing or using aggressive language. We go the extra mile for our customers but need a friendly environment for that to happen. I’m sure if you take the time to explain what’s going on in a new thread, that we’ll be able to assist.

  5. 10 years, 6 months ago Barry007

    I am having the same problems and have seen numerous threads here like this. HAVE ANY OF THEM BEEN SOLVED?

    Sure would be nice to know what the fix is instead of looking at the same problem over and over and over and over and over and over and over and over and over and over and over. I am sorry just very frustrated trying to fix a problem that numerous people here have had and none of the threads have an answer. Maybe there isn’t one…sure would this this to work.

    • 10 years, 6 months ago Andrew Misplon
      Hi, I Work Here

      Hi Barry007

      Sorry to hear about the hassle.

      Please open a new support thread, we’ll be with you ASAP. Each forum thread belongs to the person who started it. If you’d like to jump in an help out, that’s great, otherwise please open a fresh thread per query or set of queries.

      I’m sure we’ll be able to assist.

  6. 9 years, 4 months ago WSO.host

    I have solved the issue where the editor isn’t saving content by installing the free “Black Studio TinyMCE Widget”. It changes the way WordPress saves the editor content and might fix your issue.

    WSO
    https://WSO.host

    • 9 years, 4 months ago Andrew Misplon
      Hi, I Work Here

      Hi WSO

      Thanks for your update. Glad to hear you’ve made progress. If you need any assistance in the future, please, feel free to open a support thread:

      Page: New Thread

      All the best.

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