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Hello.
We’re running WordPress 4.0.1 and the latest Page Builder, and earlier today it worked fine on multiple devices (Win7 desktop, Win8 laptop, Win8 tablet, WinPho8) but suddenly the editor stopped working.
Now every page we try to edit with Page Builder looks like this:
Hi Izaac
This looks like a Javascript issue. Please try de-activating all non-SiteOrigin plugins and re-test. If the issue resolves then re-activate your plugins one by one, each time checking the problem.
Thanks for your reply. The issue seem to be something else. We’ve reinstalled EVERYTHING on one of the sites, and still not working on ANY computer or internet connected device at work.
At Work:
Windows 8.1 desktop, fresh OS install – not working
Windows 7 desktop, not fresh OS install – not working
Windows 8 laptop, not fresh OS install – not working
Windows 8.1 tablet (x2), not fresh restore – not working
Windows 7 laptop (x?), not fresh OS install – not working
iOS 7(x3), not fresh restore – not working
iOS 8, not fresh restore – not working
Windows Phone 8.1, not fresh restore – not working
At home, it works on 1 device out of 10:
Windows 10 TP desktop, not fresh OS install – WORKING ! NOTE !
Windows 10 TP laptop, fresh OS install – not working
Windows 8.1 tablet, week since restore – not working
Windows Phone 8.1 DP(x2), week since restore – not working
iOS 7, not fresh restore – not working
Xbox One DP, not fresh restore – not working
Xbox 360(x2), not fresh restore – not working
Playstation 3, not fresh restore – not working
Any idea? :O This is driving us crazy :O
And it just stopped working on the Windows 10 TP desktop at home…
No idea what to do about this. Any help to solve this is HIGHLY appreciated.
And I’ve run page builder on a WordPress 4.0.1 install without ANYTHING else. Fresh empty install + Page builder renders the exact same problem, on all devices.
We just found out that it isn’t related to Page Builder. Even without Page Builder things mess up, we only noticed Page Builder since it was extremely obvious. Switching between Text/Visual view doesn’t work on the sites we manage that are hosted at the Swedish host FS Data, but my personal still works great, hosted at Swedish Crystone.
I’ll update this thread when/if we get to know what the issue is/was.
Thanks for the update. Hope you’re able to resolve. Let us know how it goes.