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Page Builder acting weird on multiple sites.

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Izaac Johansson
11 years ago · Last reply by Andrew Misplon 11 years ago

Hello.
We’re running WordPress 4.0.1 and the latest Page Builder, and earlier today it worked fine on multiple devices (Win7 desktop, Win8 laptop, Win8 tablet, WinPho8) but suddenly the editor stopped working.
Now every page we try to edit with Page Builder looks like this:

URL: http://i.imgur.com/mSg5xW6.png

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Replies

6
  1. Andrew Misplon Staff 11 years, 3 months ago

    Hi Izaac

    This looks like a Javascript issue. Please try de-activating all non-SiteOrigin plugins and re-test. If the issue resolves then re-activate your plugins one by one, each time checking the problem.

  2. Izaac Johansson 11 years, 3 months ago

    Thanks for your reply. The issue seem to be something else. We’ve reinstalled EVERYTHING on one of the sites, and still not working on ANY computer or internet connected device at work.

    At Work:
    Windows 8.1 desktop, fresh OS install – not working
    Windows 7 desktop, not fresh OS install – not working
    Windows 8 laptop, not fresh OS install – not working
    Windows 8.1 tablet (x2), not fresh restore – not working
    Windows 7 laptop (x?), not fresh OS install – not working
    iOS 7(x3), not fresh restore – not working
    iOS 8, not fresh restore – not working
    Windows Phone 8.1, not fresh restore – not working

    At home, it works on 1 device out of 10:
    Windows 10 TP desktop, not fresh OS install – WORKING ! NOTE !
    Windows 10 TP laptop, fresh OS install – not working
    Windows 8.1 tablet, week since restore – not working
    Windows Phone 8.1 DP(x2), week since restore – not working
    iOS 7, not fresh restore – not working
    Xbox One DP, not fresh restore – not working
    Xbox 360(x2), not fresh restore – not working
    Playstation 3, not fresh restore – not working

    Any idea? :O This is driving us crazy :O

  3. Izaac Johansson 11 years, 3 months ago

    And it just stopped working on the Windows 10 TP desktop at home…
    No idea what to do about this. Any help to solve this is HIGHLY appreciated.

  4. Izaac Johansson 11 years, 3 months ago

    And I’ve run page builder on a WordPress 4.0.1 install without ANYTHING else. Fresh empty install + Page builder renders the exact same problem, on all devices.

  5. Izaac Johansson 11 years, 3 months ago

    We just found out that it isn’t related to Page Builder. Even without Page Builder things mess up, we only noticed Page Builder since it was extremely obvious. Switching between Text/Visual view doesn’t work on the sites we manage that are hosted at the Swedish host FS Data, but my personal still works great, hosted at Swedish Crystone.

    I’ll update this thread when/if we get to know what the issue is/was.

  6. Andrew Misplon Staff 11 years, 3 months ago

    Thanks for the update. Hope you’re able to resolve. Let us know how it goes.

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