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page builder 2.1 installation

Open 4 replies themetheme-vantage
10 years ago · Last reply by Patrick 10 years ago

Hello,

I downloaded, installed, and tried to activate the page builder 2.1 beta. I receive a fatal error message and saying it can’t be activated. I deactivated page builder 2.0 and the s.o. plugin bundle. However, I still get the error message saying can’t be activated. I would love to be able to test it out.

Thanks.

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Replies

4
  1. Greg Priday Staff 10 years, 11 months ago

    Hi Patrick

    Thanks for testing out version 2.1. Yeah, you would need to disable version 2.0 first so you have that step right. Do you know what the fatal error you’re getting is?

  2. Patrick 10 years, 11 months ago

    hello Greg,

    I will provide you the copy of the message, however, I would prefer to send it to you privately, not through the forum,
    as I don’t wish to show any personal info for many to see.

  3. Greg Priday Staff 10 years, 11 months ago

    There’s a “Private Reply” checkbox on the bottom right of the comment box. If you use that, only me and other SiteOrigin staff will be albe to see the post.

  4. Patrick Private 10 years, 11 months ago

    This is a private message.

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