Looks like I’m having a similar problem to someone else before: https://siteorigin.com/thread/license-key-not-working-on-support-site/
I just typed up a thread, it is more about a feature request, but didn’t want to post it in the free channels.
Anyway, I visited the page to request the order number again, and it is in fact what got resent to me. It starts with 06U and ends with V :) But doesn’t work within the support forum.
Hi Dave
Sorry to hear about the hassle.
Better integration for ACF is definitely on our list but unfortunately, not something we’ve gotten to yet.
I don’t have a release date for the Custom Post Types plugin. Sorry, it looked set for release a while ago but we ran into a few uncertainties that need to be resolved.
Wish I had better news on both fronts.
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Usernames can’t be changed in WordPress but display names can be. I’ll do what I can.