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Order Number Enquiry

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10 years ago · Last reply by Magus 10 years ago

I am managing site for adrianprota.co.uk through use of Vantage theme in WordPress! When first accessed, I was aware of a Premium Order Number appearing when I opened up WordPress? For some reason this appears to have disappeared from view and the site owner cannot locate any email with reference to this!

When requesting support and whether using PREMIUM or standard versions, I am asked for the Premium Order Number as below with this thread!

Is it possible to re-advise this information?

URL: http://www.adrianprota.co.uk

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  1. Magus Staff 10 years, 9 months ago

    Hi Mike

    The order number should be located at Appearance->Theme Settings->Premium. If you cannot find it there, if you enter your PayPal email address in this form, our system will resend your order number.

    Page: Retrieve Your Theme Order Numbers

    If that doesn’t work, please drop an email to [email protected] with your PayPal email address, we’ll be able to help you out.

    Thank you

    Magus

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