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Order Form sent to wrong paypal email

I purchased the premium theme with my paypal email, but I also have another email on my paypal profile that I lost the password to, so I cannot remove it from the primary email position, so the system sent my order confirmation code to my old email. I need the order confirmation to be sent to my existing email which I used to purchase the theme through paypal. Please contact me at -removed for privacy-

Thanks,
Aaron

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  1. 9 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Hi Aaron

    Thanks for your support. I’ve re-sent your order confirmation. Let me know if you don’t receive it in a few minutes.

    All the best.

  2. 9 years, 11 months ago Aaron Cadena

    Woah super fast response! Problem solved. Thank you very much

  3. 9 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Just good timing :) Glad you got it!

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