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New content reverted back to old content when I clicked update

Hi,

Good day.

After making changes, the new content was not saved in the page builder when I clicked the update on my my blog.

Hope to hear from you soon. Thank you.
bk

URL: http://journey.symphonyoflove.net/agoda

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  1. 9 years, 7 months ago symphonyoflove

    I tried to change the second line in the page builder from 475,000+ to 525,000+. Once the clicked update, the change reverted back to 475,000+.

  2. 9 years, 7 months ago Greg Priday
    Hi, I Work Here

    Hi bk,

    Sorry for the late reply on this thread. I can’t quite tell why there’s an issue updating your content. Is this happening on one page or all your pages? Can you try disabling all non-essential plugins and see if that makes it possible to update your pages.

    If you’d like me take a quick look, you can create a temporary admin account for the email [email protected]. This email address relates specifically to this thread.

  3. 9 years, 7 months ago Private Message - WordPress

    This is a private message.

    • 9 years, 7 months ago symphonyoflove

      Hi Greg, thank you for taking the time to look into this. I have set up a temp admin account for you to take a quick look. The content was updating fine before the second last update. It seems to be affected some pages while some are fine.

      Thank you once again for your kind attention and time.

      Have a great day!
      bk

  4. 9 years, 7 months ago Greg Priday
    Hi, I Work Here

    Sorry for the delay here, I’m logging in to check out the issue now.

  5. 9 years, 7 months ago Greg Priday
    Hi, I Work Here

    I just tested on one of your pages, and I was able to make an edit. Is this issue only happening on one of your pages? If so, can you let me know which one so I can test?

  6. 9 years, 7 months ago symphonyoflove

    Hi Greg, I believe some of the pages are facing this issue. But I did not test all the pages. The one I was trying to edit and I faced the issue was http://journey.symphonyoflove.net/agoda.

    Thank you.
    bk

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