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Menu bar doesn’t work on mobile devices

Open 7 replies general
Jennifer Lyon
10 years ago · Last reply by Andrew Misplon 10 years ago

Hi,
I love Vantage and upgraded to Premium. I am finding my way around but like many others the menu bar won’t show pages on a mobile. The threads I read said you guys were going to work on it. My question is there an update for this? Thank you for your help.

Jennifer
(not sure where to find my premium version order number….)

URL: http://www.organizethatcapeann.com

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Replies

7
  1. Greg Priday Staff 10 years, 11 months ago

    Hi Jennifer

    Very glad to hear you’re enjoying Vantage. From the looks of things, you’re using a plugin to load jQuery from Google CDN. The problem is, it’s loading a 4-year old version of jQuery (version 1.6) which isn’t compatible with Vantage. The current version of WordPress ships with jQuery version 1.11.

    If you disable whichever plugin that’s loading this old version jQuery (allowing WordPress to load its bundled version), your mobile navigation should work again.

  2. Jennifer Lyon 10 years, 11 months ago

    Thank you for your reply about my menu bar issues. Unfortunately it's too technical. I have no idea how to disable jQuery from Google CDN. Can you provide some instruction?

    [image: Picture]

  3. Jennifer Lyon 10 years, 9 months ago

    Hi Greg,
    I sent this email a couple of months back and only now ready to dig into this (!). Can you provide the steps to get my mobile menu working with Vantage Premium…again? Thank you!

  4. Andrew Misplon Staff 10 years, 9 months ago

    Hi Jennifer

    Sorry we missed your reply two months ago.

    Let’s try translate Greg’s feedback quickly:

    * One of your plugins is loading an old version of a code library that is already included in WordPress.
    * Vantage has certain bits that refer to sections that are only included in the new version of this code library.
    * Vantage isn’t wrong to expect the new version of this library to available.
    * The plugin, which ever one it is, is doing a bad thing by duplicating a code library already included with WordPress, especially since they are including an old version.

    Let’s focus on finding the conflicting plugin. We can then make a decision from there. Perhaps it’s a plugin with better alternatives.

    1. Go to Plugins, select them all and de-activate.
    2. Test the initial problem.
    3. Is it resolved? If it is, re-activate your plugins one by one. After each activation, check the problem.
    4. When the problem re-occurs you’ll know which plugin is causing the issue.

    Let us know how it goes.

  5. Jennifer Lyon 10 years, 9 months ago

    All my pages are messed up after activating plug ins that I put in place before. A black menu page shoots across horizontal with my menu options but doesn't navigate smoothly to the right page.

    now what…?

  6. Jennifer Lyon 10 years, 9 months ago

    Everything appears to be a run-on sentence….

  7. Andrew Misplon Staff 10 years, 9 months ago

    Sorry to hear about the hassle. All seems resolved now. Did you find the cause of both problems?

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