If I want to edit a page I get a JS error.
“Uncaught TypeError: Cannot read property ‘2’ of null”
JS Error
This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.
Replies on this thread are closed. Please create a new thread if you have a question,
or purchase a SiteOrigin Premium license if you need one-on-one email support.
Isn’t here anyone who wants to help?????
Hi Jan
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
Hay Greg,
I have no non-SiteOrigin plugins on my WordPress website.
Hi Jan
Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:
[email protected]
Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.
Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.