Home>Support>Installed the current theme – Now cannot access the dashboard

Installed the current theme – Now cannot access the dashboard

Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

I installed the Current Theme for the blog on WordPress, and now I cannot access my dashboard. Please help this is urgent!

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 10 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Hi Jasmine

    Sorry to hear about this hassle.

    It’s unlikely that a theme is causing this, it’s most likely the result of a plugin conflict. If you’re unable to access your Plugins list to de-activate them you’ll need to de-activate via FTP, here is how:

    http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More