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Image Not Showing Up

I have pictures in my media area that I want to post to the site but every time I get the widget to add a simple picture it shows up at a tiny box with a question mark in it. I also tried to insert a video but that only worked when I embedded it, then it showed up properly. I don’t know if there’s a correlation but, the embedding did work. I tried to also put the picture in am embedded video widget but no luck.

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  1. 10 years, 18 days ago Andrew Misplon
    Hi, I Work Here

    Hi Adrienne

    If you’re working in Page Builder the easiest way to insert media is via the Visual Editor widget. To get access to this widget first install: http://wordpress.org/plugins/black-studio-tinymce-widget/. Once installed you’ll be able to add it via the + button in Page Builder, just search for Visual Editor. There is an Add Media button in the widget.

    Hope that helps.

  2. 9 years, 10 months ago VAHealthInnovation

    I am having the same issue and am using the Visual Editor widget. I insert a photo and when I save and update the page, it disappears. Now I can’t even get it to insert an image. I click “add media”, select the photo and insert, and nothing happens. This is driving me crazy.

    • 9 years, 10 months ago Andrew Misplon
      Hi, I Work Here

      Hi VAHealthInnovation

      Sorry to hear about the hassle. Please open a new support thread and we’ll help out as soon as possible.

      Page: New Thread

      In the mean time please try running all available updates and trying with all plugins de-activated except for Page Builder and Black Studio.

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