This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Image Not Showing Up

11 years ago · Last reply by Andrew Misplon 11 years ago

I have pictures in my media area that I want to post to the site but every time I get the widget to add a simple picture it shows up at a tiny box with a question mark in it. I also tried to insert a video but that only worked when I embedded it, then it showed up properly. I don’t know if there’s a correlation but, the embedding did work. I tried to also put the picture in am embedded video widget but no luck.

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

3
  1. Andrew Misplon Staff 11 years, 5 months ago

    Hi Adrienne

    If you’re working in Page Builder the easiest way to insert media is via the Visual Editor widget. To get access to this widget first install: http://wordpress.org/plugins/black-studio-tinymce-widget/. Once installed you’ll be able to add it via the + button in Page Builder, just search for Visual Editor. There is an Add Media button in the widget.

    Hope that helps.

  2. VAHealthInnovation 11 years, 3 months ago

    I am having the same issue and am using the Visual Editor widget. I insert a photo and when I save and update the page, it disappears. Now I can’t even get it to insert an image. I click “add media”, select the photo and insert, and nothing happens. This is driving me crazy.

    • Andrew Misplon Staff 11 years, 3 months ago

      Hi VAHealthInnovation

      Sorry to hear about the hassle. Please open a new support thread and we’ll help out as soon as possible.

      Page: New Thread

      In the mean time please try running all available updates and trying with all plugins de-activated except for Page Builder and Black Studio.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread