Home>Support>I have not got my order number yet

I have not got my order number yet

By crazyfox2015, 10 years ago. Last reply by Greg Priday, 10 years ago.
Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

Hi,

I’ve already paid for the premium through paypal, but have not got the order number yet.
I’ve also used the order form: https://siteorigin.com/orders/ to ask for sending me the order number, but yet still have not received it.

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 10 years, 10 months ago Greg Priday
    Hi, I Work Here

    Hi crazyfox2015

    Very sorry about that. Can you drop an email to [email protected] with your PayPal email address and we’ll track everything down for you.

  2. 10 years, 10 months ago crazyfox2015

    Hi Greg, I have checked again my email today, and I found the order number now, and this number is working now, thanks.

  3. 10 years, 10 months ago Greg Priday
    Hi, I Work Here

    Glad to hear it. Sometimes it takes a little while for the payment confirmation from PayPal to reach our servers, which can result in a slight delay. I’m guessing that’s what happened here.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More