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I have not got my order number yet

Resolved 3 replies themetheme-vantage
crazyfox2015
11 years ago · Last reply by Greg Priday 11 years ago

Hi,

I’ve already paid for the premium through paypal, but have not got the order number yet.
I’ve also used the order form: https://siteorigin.com/orders/ to ask for sending me the order number, but yet still have not received it.

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Replies

3
  1. Greg Priday Staff 11 years, 5 months ago

    Hi crazyfox2015

    Very sorry about that. Can you drop an email to [email protected] with your PayPal email address and we’ll track everything down for you.

  2. crazyfox2015 11 years, 5 months ago

    Hi Greg, I have checked again my email today, and I found the order number now, and this number is working now, thanks.

  3. Greg Priday Staff 11 years, 5 months ago

    Glad to hear it. Sometimes it takes a little while for the payment confirmation from PayPal to reach our servers, which can result in a slight delay. I’m guessing that’s what happened here.

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