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Full width panel issues with new version 2.0.5

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11 years ago · Last reply by Greg Priday 11 years ago

I recently updated this plugin on my clients website. This instantly created problems on the homepage, deleted everything I had created. I also noticed that the panel-row-grey which used to be the full width of the browser is now a set width. I would like to figure out what why it’s a set width and how to fix the issue. Thoughts? Thanks

URL: http://www.luckydeviltattoo.com

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  1. Greg Priday Staff 11 years, 12 days ago

    Hi Chris,

    Very sorry to hear this. Were you upgrading from version 1 of Page Builder? We tried to ensure a smooth upgrade from version 1 to version 2. Most importantly, we kept the same data structure, so you shouldn’t have lost all your content. There might just have been a plugin conflict that was preventing Page Builder from loading – your content will all still be there.

    Can you describe the content loss? Was the content gone when you viewed the home page or only when you tried view it in the backend? Can you try temporarily disable all non-SiteOrigin plugins and see if that fixes the issue?

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