Does site origin support their plug-ins?
I’m certainly very disappointed in this company so far. Why would I buy anything from them when apparently they have no interest in talking to us common people?
I have found no support system whatsoever, and no working email for support. I must assume that they are not interested in supporting anything they sell or give away.I’m certainly not going to pay for the plug-in if I can’t even get a response from them.
Does anyone know of any way to contact these people?
Hi Techeq
This forum you posted on is our support forum. We offer email support and prioritized forum support for users of our premium themes.
The plugin you’re using, Page Builder, is a free plugin, and there is no paid/premium version. We do our best to support it, but being a free plugin, we can’t answer every single question promptly. Supporting a free plugin is a difficult task, especially something as complex as Page Builder.
Sorry to hear about your disappointment with our efforts. If you’d like, I can suggest alternative plugins that you could try.